<!DOCTYPE html> <html> <head> <meta name="viewport" content="width=device-width"> <meta http-equiv="Content-Type" content="text/html;charset=utf-8"> <title>Square</title> <!--[if mso]><style type="text/css" data-premailer="ignore">.codelink a{color:#006aff;text-decoration:none}a{color:#006aff;text-decoration:none}.button td{background-color:#006aff}.nomso{display:none;font-size:0;line-height:0}table{font-size:1px;line-height:0;mso-margin-top-alt:1px}table.MsoNormalTable{font-family:SquareSansDisplay-Regular,Helvetica,sans-serif}.durv{line-height:14px!important}</style><![endif]--> <!--[if !mso]><!--> <link rel="stylesheet" type="text/css" href="https://square-mailstrom-production-s.squarecdn.com/_shared/fonts/square-sans/square-sans.css" data-premailer="ignore"> <!--<![endif]--> <style type="text/css" data-premailer="ignore">.button td td:hover,.button a:hover{background-color:#05c!important}.button a:hover{border:1px solid #05c!important}.invert .button td td:hover,.invert .button 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li{margin-left:0}@media screen and (min-width:600px){#container .imagesAndText th{width:50%}#container .imagesAndText th:nth-of-type(2)>table{width:100%}}</style> <style type="text/css" data-premailer="ignore">@media screen and (max-width:599px){#container .fullWidth a{display:block!important}#container .column{width:inherit!important}#container .column .embiggen{width:420px!important;max-width:420px!important;padding:8px 0!important}#container .column .embiggen .list td:first-child{width:inherit!important}#container .column .embiggen .list td:last-child{width:500px!important}#container .column .embiggen .button td{width:inherit!important}#container .column .embiggen img{max-width:100%!important}#container .column .embiggen .icon{max-width:inherit!important}.h1{font-size:26px!important;line-height:36px!important}.h2{font-size:20px!important;line-height:30px!important;padding-top:4px!important}}</style> <meta expires_at="2024-03-10 11:28:05" lifecycle_stage_id message_format="Text heavy:Letterhead-style" message_format_id="178e5173-92f9-4d85-88ad-845db3226ba2" message_id="805d2371-da6c-48f6-892e-7f0d0cbc7c70" name="commsplat-data" sender="Customer Success" subscription_category="internal::always_deliver" is_best_time_to_send="false" can_best_time_to_send="false" is_express> </head> <body class="body" style="padding: 0; background-color: #ffffff; width: 100% !important; margin: 0 auto !important;" bgcolor="#ffffff"><span style="color:transparent;visibility:hidden;display:none;opacity:0;height:0;width:0;font-size:0;">Details about the disruption͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ </span><img src="https://links.squareupmessaging.com/e/eo?_t=d3359b52bac54899b79aca6957872390&_m=e9828a5bebc04eff93d748ef0c559f04&_e=g0u9_PNPvc3xB5xXXhga7dVrOQhGzyCRQCNMgodoenJ1UMZAT4RyW_5phWo5W5kLWGYC8YeXnCtO7woyu8AGBBWIGWtlKW0Ob2_ldWXpa5ZggZVdhXFPwHi-R2V78GWiQK1rj-4jxVru8aYscM1-yg%3D%3D" style="border:0;width:1px;height:1px;border-width:0px!important;display:none!important;line-height:0!important;" width="1" height="1"/> <div id="container" style="background-color: #ffffff;-webkit-text-size-adjust: none;-ms-text-size-adjust: none;-webkit-font-smoothing: antialiased"> <table style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; background-color: #ffffff; table-layout: fixed; margin-bottom: 28px;" width="100%" class="single light header default" bgcolor="#ffffff" cellpadding="0" cellspacing="0"> <tr> <td align="center" style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; padding: 0 16px;" class="singlePadding"> <table cellpadding="0" cellspacing="0" style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt;"> <tr> <td width="600" style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; padding: 0px 0 8px;" class="singleCell"> <table width="100%" class="left" style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; text-align: left;" cellpadding="0" cellspacing="0" align="left"> <tbody> <tr> <td align="left" style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; padding: 40px 0 24px;"> <table style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; text-align: left;" cellpadding="0" cellspacing="0" align="left"> <tr> <td width="88" align="left" style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; mix-blend-mode: difference;" class="fluidImage"><a id="logo-white" href="https://kjfjb2yk.r.us-west-2.awstrack.me/L0/https:%2F%2Flinks.squareupmessaging.com%2Fu%2Fclick%3F_t=d3359b52bac54899b79aca6957872390%26_m=e9828a5bebc04eff93d748ef0c559f04%26_e=GuQsD_kd5fQH9BSQI6fTR01ort4wjvNfZepBZnxchuo3_hi0cvShRVWeGmpeBzsILwSc77T9ExXgiq-fFoNemuOr1PV4cTEjIer9LrxZto8e8K_e4p4zjWt3s1u8RqHSycwMdG0pHy3YGI3m12eGxX3lcQ-PnnovBpaELcSbWwEqhyWp9wbjySOAQY7-7Ifh/1/0101018a84664965-b529068d-c134-4c72-bb62-db52ed6bc995-000000/JTd7BxN5pPkFMy-jZZ6KGFNk188=339" style="color: #005ad9; display: inline-block; text-decoration: none;"> <!--[if !mso]><!--><img src="https://square-mailstrom-production-s.squarecdn.com/_shared/logo/sans-white.png" width="88" height="22" alt="Square" style="mix-blend-mode: difference;display: block"><!--<![endif]--> <!--[if gte mso 9]><img src="https://square-mailstrom-production-s.squarecdn.com/_shared/logo/sans-black.png" width="88" height="22" alt="Square"/><![endif]--></a></td> </tr> </table> </td> </tr> </tbody> </table> </td> </tr> </table> </td> </tr> </table> <!-- Light header ends--> <!-- Body begins--> <table style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; background-color: #ffffff; table-layout: fixed;" width="100%" class="single default" bgcolor="#ffffff" cellpadding="0" cellspacing="0"> <tr> <td align="center" style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; padding: 0 20px 40px 20px;" class="singlePadding"> <table cellpadding="0" cellspacing="0" style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt;"> <tr> <td width="600" style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; padding: 0px 0 8px;" class="singleCell"> <table width="100%" class="left" style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; text-align: left;" cellpadding="0" cellspacing="0" align="left"> <tbody> <tr> <td style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt;"> <table width="100%" style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; text-align: left;" cellpadding="0" cellspacing="0" align="left"> <tbody> <!-- Begin container--> <tr> <td style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; padding: 8px 0; display: inherit; direction: ltr;" class width> <table style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; text-align: left;" cellpadding="0" cellspacing="0" width="100%" align="left"> <tbody> <!-- Begin paragraph instance--> <tr style="display: table-row;"> <td style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; font-size: 16px; line-height: 28px; letter-spacing: -0.002em; font-family: SquareSansText-Regular, -apple-system, BlinkMacSystemFont, Helvetica, sans-serif; font-weight: normal; color: #333333;" class="p"> <p>Hello Michael,</p> <p>We want to follow up with an update on last week’s Square outage. We understand that you rely on our systems to power your business and that’s a responsibility we take seriously. We apologize for letting you down and for the length of time it took for us to get our systems back up and running. We know this situation was made more difficult by our communication frequency and the delayed support response some of you experienced. Our systems have fully recovered and are operating normally.</p> <p>We also want to provide more details about what happened. The outage impacted an important part of our infrastructure, known as a Domain Name System, or <u><a href="https://kjfjb2yk.r.us-west-2.awstrack.me/L0/https:%2F%2Flinks.squareupmessaging.com%2Fu%2Fclick%3F_t=d3359b52bac54899b79aca6957872390%26_m=e9828a5bebc04eff93d748ef0c559f04%26_e=GuQsD_kd5fQH9BSQI6fTR2DqATe0mnOT9ArImTE6XLQTbEfnICvwWYxzhaiADP0bgfny1vzDrifM9iT_PxWKjWBcUPg3RJMFq7Trgksoz51UqSF94m9paH3Cs8utwOwXB3ZuB2-any-K7MioMgF261eQaBbxXILnLL1g8WFt0rHl1jFM_GuNKU_V_Qmkycji8dOzqbsoBx2iZGyItuNfvyPjOt7W_h1G8f-rZ_dI-U4%253D/1/0101018a84664965-b529068d-c134-4c72-bb62-db52ed6bc995-000000/Bchr4UJSjwtiLLpySZJbmMUFo1o=339" target="_blank" style="color: #005ad9; text-decoration: none; font-family: SquareSansDisplay-SemiBold, -apple-system, BlinkMacSystemFont, Helvetica, sans-serif; font-weight: bold;">DNS</a></u>. While making several standard changes to our internal network software, the combination of updates prevented our systems from properly communicating with each other, and ultimately caused the disruption. The issue also affected many of our internal tools for troubleshooting and support, making them temporarily unavailable. There is no evidence that this was a cybersecurity event or that any seller or buyer data was compromised by the outage.</p> <p>We’re taking steps to help protect against these types of issues in the future and to provide better communication during any sort of disruption:</p> <ul style="margin: 0; padding: 0;"> <li style="margin-bottom: 0.5em; margin-top: 0.5em; line-height: 24px; list-style: outside; margin-left: 30px;"> <strong style="text-decoration: none; font-family: SquareSansText-SemiBold, Helvetica, Arial, 'Hiragino Kaku Gothic Pro', Meiryo, sans-serif; font-weight: bold; letter-spacing: -0.01em;">We have already made a number of updates to our systems.</strong> Specifically, we deployed a new set of firewall and DNS server changes that protect against the issue we saw. We also instituted additional operational measures to limit risk of future outages.</li> <li style="margin-bottom: 0.5em; margin-top: 0.5em; line-height: 24px; list-style: outside; margin-left: 30px;"> <strong style="text-decoration: none; font-family: SquareSansText-SemiBold, Helvetica, Arial, 'Hiragino Kaku Gothic Pro', Meiryo, sans-serif; font-weight: bold; letter-spacing: -0.01em;">We are expanding offline payment capabilities.</strong> <u><a href="https://kjfjb2yk.r.us-west-2.awstrack.me/L0/https:%2F%2Flinks.squareupmessaging.com%2Fu%2Fclick%3F_t=d3359b52bac54899b79aca6957872390%26_m=e9828a5bebc04eff93d748ef0c559f04%26_e=GuQsD_kd5fQH9BSQI6fTR-NVQZiyy9Bxtt36O982bt82LqEMHAWBeYZV5ZjM2mIgQRzOGVO3oBLQCroKRgkZwOapajAmeWbFbASFKKyS2x-khYFZeCkcKZjkFsjBuJRnrviVU8fztk8DweOi61pBj3IO72YwFhaHqPE6L6Zu4dsjUJEceOVqy-UQpC1pMmOq_kySCrEMbTl04zq3xvK7nWW2xBm7bzFqq1p8aKLb6nR89Eb5x2xPPsKWROzF9yqsFiugqt5_ohW66mVZJ3YQ7g%253D%253D/1/0101018a84664965-b529068d-c134-4c72-bb62-db52ed6bc995-000000/x35ip2FEVofXK6tjqEKs6BavMo4=339" target="_blank" style="color: #005ad9; text-decoration: none; font-family: SquareSansDisplay-SemiBold, -apple-system, BlinkMacSystemFont, Helvetica, sans-serif; font-weight: bold;">Offline Mode</a></u> was utilized by many sellers during this recent disruption in order to continue accepting payments. Offline Mode will soon be available on all new Square hardware devices and most existing devices.</li> <li style="margin-bottom: 0.5em; margin-top: 0.5em; line-height: 24px; list-style: outside; margin-left: 30px;"> <strong style="text-decoration: none; font-family: SquareSansText-SemiBold, Helvetica, Arial, 'Hiragino Kaku Gothic Pro', Meiryo, sans-serif; font-weight: bold; letter-spacing: -0.01em;">We will communicate faster across all channels.</strong> We plan to make updates to <u><a href="https://kjfjb2yk.r.us-west-2.awstrack.me/L0/https:%2F%2Flinks.squareupmessaging.com%2Fu%2Fclick%3F_t=d3359b52bac54899b79aca6957872390%26_m=e9828a5bebc04eff93d748ef0c559f04%26_e=fUNIBTXUeaWJToSseQjtzy1uF1Qn3fHQc1Ik_rA2WGbguiDrMp7VFOIv1wzYKKTx2mjT5dCrIPz4tHfAcvfECUXuWTL907CF43kNWu9rs5ZxNnH3eDfCktGZtTI_sefcleoaMW8GmU41S-wtU90xtQ567Ozq1EGNPRIqRK0niVKCDC8ijtLienuLi1yiICrwQIT-l8HOXJaLos35bWPErw%253D%253D/1/0101018a84664965-b529068d-c134-4c72-bb62-db52ed6bc995-000000/ibuNRx1C0GSF_sXdqz0SUlzEJBk=339" target="_blank" style="color: #005ad9; text-decoration: none; font-family: SquareSansDisplay-SemiBold, -apple-system, BlinkMacSystemFont, Helvetica, sans-serif; font-weight: bold;">IsSquareUp.com</a></u>, to our email processes, and to our automated phone messages to make them more useful and reliable hubs of information about Square’s current status.</li> </ul> <p>We also want to make sure we can get in touch with you during these types of events and that you have the latest resources to ensure your business can stay operational any time:</p> <ul style="margin: 0; padding: 0;"> <li style="margin-bottom: 0.5em; margin-top: 0.5em; line-height: 24px; list-style: outside; margin-left: 30px;"> <strong style="text-decoration: none; font-family: SquareSansText-SemiBold, Helvetica, Arial, 'Hiragino Kaku Gothic Pro', Meiryo, sans-serif; font-weight: bold; letter-spacing: -0.01em;">Please verify your email address on file,</strong> so we know where you want us to send communication. You can find out how to update your email address <u><a href="https://kjfjb2yk.r.us-west-2.awstrack.me/L0/https:%2F%2Flinks.squareupmessaging.com%2Fu%2Fclick%3F_t=d3359b52bac54899b79aca6957872390%26_m=e9828a5bebc04eff93d748ef0c559f04%26_e=GuQsD_kd5fQH9BSQI6fTR-NVQZiyy9Bxtt36O982bt82LqEMHAWBeYZV5ZjM2mIg7U1O-55Pa0nx9SK9X7NC7wMhAbxj10j_F_pTm8wcAJpgV2lOgfwuVyPQ6YQ3oSDM8IDvy92SKzgTIUkokfLRbtEK6WynvN551XsHJI3H80Nntz8UAG3gbVQJ-4ce9ic5yWv7LLtvZLJX-xy_qHKA7VEI5rUfmX6-O65IzxXF8Dtr95aCPVOom4zDrv0l0S0wsGM9QzIuNRpuRgyt2b5gNw%253D%253D/1/0101018a84664965-b529068d-c134-4c72-bb62-db52ed6bc995-000000/pBANoPo1pzpQ0owg9MGZ5O7qA6A=339" target="_blank" style="color: #005ad9; text-decoration: none; font-family: SquareSansDisplay-SemiBold, -apple-system, BlinkMacSystemFont, Helvetica, sans-serif; font-weight: bold;">here</a></u>.</li> <li style="margin-bottom: 0.5em; margin-top: 0.5em; line-height: 24px; list-style: outside; margin-left: 30px;"> <strong style="text-decoration: none; font-family: SquareSansText-SemiBold, Helvetica, Arial, 'Hiragino Kaku Gothic Pro', Meiryo, sans-serif; font-weight: bold; letter-spacing: -0.01em;">Keep the website <u><a href="https://kjfjb2yk.r.us-west-2.awstrack.me/L0/https:%2F%2Flinks.squareupmessaging.com%2Fu%2Fclick%3F_t=d3359b52bac54899b79aca6957872390%26_m=e9828a5bebc04eff93d748ef0c559f04%26_e=fUNIBTXUeaWJToSseQjtzy1uF1Qn3fHQc1Ik_rA2WGYh6Xbz3I1E3ZeikQG6CgDSqxBbtN6VVFkeYxJz6wKQomYvrLHMbyE0VdD_i37l5Jvr3pZGz2_WBqrrwz9-l5naQiwvmHs76fdXLbQ0ZT38-taoZZYVpHdPcaEBHiXhk-tLwi5KPXRDz9bFG25ai6_J4MslCpCRVOM06eZhB7e3mw%253D%253D/1/0101018a84664965-b529068d-c134-4c72-bb62-db52ed6bc995-000000/vGEpAYHb_WwXDB_ObCjn3bGxJN8=339" target="_blank" style="color: #005ad9; text-decoration: none; font-family: SquareSansDisplay-SemiBold, -apple-system, BlinkMacSystemFont, Helvetica, sans-serif; font-weight: bold;">IsSquareUp.com</a></u> handy</strong> on your computer, mobile device, or in your business. This should be the first place you check to find out if there is an issue and to get real-time updates.</li> <li style="margin-bottom: 0.5em; margin-top: 0.5em; line-height: 24px; list-style: outside; margin-left: 30px;"> <strong style="text-decoration: none; font-family: SquareSansText-SemiBold, Helvetica, Arial, 'Hiragino Kaku Gothic Pro', Meiryo, sans-serif; font-weight: bold; letter-spacing: -0.01em;">Activate Offline Mode on your devices.</strong> If <u><a href="https://kjfjb2yk.r.us-west-2.awstrack.me/L0/https:%2F%2Flinks.squareupmessaging.com%2Fu%2Fclick%3F_t=d3359b52bac54899b79aca6957872390%26_m=e9828a5bebc04eff93d748ef0c559f04%26_e=GuQsD_kd5fQH9BSQI6fTR-NVQZiyy9Bxtt36O982bt82LqEMHAWBeYZV5ZjM2mIgQRzOGVO3oBLQCroKRgkZwOapajAmeWbFbASFKKyS2x-khYFZeCkcKZjkFsjBuJRnEIuwKmrxefM36qwkzENyL3wVd98ZIgS1REmT_WCpCG14_7ekcBZkXEn00U4OXThk8Ie4spu5g5coSZezolXSuicq0BOnHGQ3Zr5FOwVZfGNboTYJjSjVf8bNEYM-cFnqrUofz386O5w_323Tx7Ecug%253D%253D/1/0101018a84664965-b529068d-c134-4c72-bb62-db52ed6bc995-000000/kat0snETJMOPnCz0GQU7Nw1Ta5c=339" target="_blank" style="color: #005ad9; text-decoration: none; font-family: SquareSansDisplay-SemiBold, -apple-system, BlinkMacSystemFont, Helvetica, sans-serif; font-weight: bold;">Offline Mode</a></u> is not currently available on your devices, you can use a Square Magstripe Reader to take offline payments. If you don't have one already, order your first one for free <u><a href="https://kjfjb2yk.r.us-west-2.awstrack.me/L0/https:%2F%2Flinks.squareupmessaging.com%2Fu%2Fclick%3F_t=d3359b52bac54899b79aca6957872390%26_m=e9828a5bebc04eff93d748ef0c559f04%26_e=GuQsD_kd5fQH9BSQI6fTR78qLwMznPRB7JBXbYtGxC-S1RH_nbdE0tHCZaFStMGfpoLnUSLCC9WwYKvpLH4LyW_f7RqgDuAsMw82yvd-EQGLugJLz8Rlp6Bm_cW3RVsVtKX55TKWphWlRdDw7el3GK2AQIWaPqCtar_fq6wwE54v-pLlK6a8XXIVA5f517Ht8Ax55fLdSH8WnP1cNzBuzraPRFJAdoIyLlcRqs_fboXzJ_uBMf2jWPAa42-GBM3z/1/0101018a84664965-b529068d-c134-4c72-bb62-db52ed6bc995-000000/7EJel4Io4aS2xCDvJVZNNcVRNYI=339" target="_blank" style="color: #005ad9; text-decoration: none; font-family: SquareSansDisplay-SemiBold, -apple-system, BlinkMacSystemFont, Helvetica, sans-serif; font-weight: bold;">here</a></u>.</li> </ul> <p>We appreciate your business and we are committed to doing better to regain your trust.</p> <p>The Square Team</p> </td> </tr> <!-- End paragraph instance--> </tbody> </table> </td> </tr> <!-- End container--> </tbody> </table> </td> </tr> </tbody> </table> </td> </tr> </table> </td> </tr> </table> <!-- Body ends--> <table class="footerSnippet" style="border-collapse: collapse; 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height: 24px;" height="24"> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> <!-- logo --> <table class="light" align="center" bgcolor="#ffffff" cellpadding="0" cellspacing="0" style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; background: #ffffff;"> <tbody> <tr> <td style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt;"> <table align="center" cellpadding="0" cellspacing="0" style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt;"> <tbody> <tr> <td width="632" style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; width: 632px;"> <table align="left" style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; text-align: left;" cellpadding="0" cellspacing="0"> <tbody> <tr> <td style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; padding: 0 0 4px;"> <a href="https://kjfjb2yk.r.us-west-2.awstrack.me/L0/https:%2F%2Flinks.squareupmessaging.com%2Fu%2Fclick%3F_t=d3359b52bac54899b79aca6957872390%26_m=e9828a5bebc04eff93d748ef0c559f04%26_e=GuQsD_kd5fQH9BSQI6fTR_3-4kNDRqLlpkkRH0AOSxVHhab4ljgwb05suEemFwa83l8syPi-knoda3k9CeukQ7aTfno4wKDZ5bBak-rj3EWGhmthu5RFYUN6Tr9YpAak7i-M1g_qGGYtu3L2ZQh9_73cR7oPpFzQa3UjMheVB-fQt8McxNVqSdCS2sqD-NHqGSSAM8yMaGOl6mlvdpco3Q%253D%253D/1/0101018a84664965-b529068d-c134-4c72-bb62-db52ed6bc995-000000/ykIbJCTnkje6iP2sf76fGuwFu4o=339" id="logo" style="color: #005ad9; display: inline-block; text-decoration: none; padding: 16px;"> <!--[if !mso]><!--> <img src="https://square-mailstrom-production-s.squarecdn.com/_shared/logo/sans-white.png" width="88" height="22" alt="Square" style="mix-blend-mode: difference;display: block"> <!--<![endif]--> <!--[if gte mso 9]><img src="https://square-mailstrom-production-s.squarecdn.com/_shared/logo/sans-black.png" width="88" height="22" alt="Square"/><![endif]--> </a> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> <!-- end logo --> <table width="100%" cellpadding="0" cellspacing="0" style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt;"> <tbody> <tr> <td style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; padding: 8px 5px 16px; display: none;" class="social"></td> </tr> </tbody> </table> <table class="light footer" width="100%" style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; background-color: #ffffff;" bgcolor="#ffffff" cellpadding="0" cellspacing="0"> <tbody> <tr> <td style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; padding: 16px 16px 24px;"> <table cellpadding="0" cellspacing="0" style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt;"> <tbody> <tr> <td style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; font-family: SquareSansText-Regular, Helvetica, Arial, 'Hiragino Kaku Gothic Pro', Meiryo, sans-serif; font-weight: normal; font-size: 14px; line-height: 21px; color: #1a1a1a; padding: 0px 0 16px;" class="textBlock paragraph-20"> <a style="font-family: SquareSansText-Regular, Helvetica, Arial, 'Hiragino Kaku Gothic Pro', Meiryo, sans-serif; font-weight: normal; text-decoration: none; letter-spacing: -0.01em; color: #1a1a1a;"> <div class="standard-address"> Square<br> 1955 Broadway, Ste 600,<br> Oakland, CA 94612 </div> <div class="banking-address" style="display: none;"> Square Financial Services, Inc.<br> 3165 E Millrock Drive, Suite 160,<br> Salt Lake City, UT 84121 </div> </a> </td> </tr> <tr> <td style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; font-family: SquareSansText-Regular, Helvetica, Arial, 'Hiragino Kaku Gothic Pro', Meiryo, sans-serif; font-weight: normal; font-size: 14px; line-height: 21px; color: #1a1a1a; padding: 0px 0 16px;" class="p textBlock paragraph-20"> </td> </tr> <tr> <td style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; font-family: SquareSansText-Regular, Helvetica, Arial, 'Hiragino Kaku Gothic Pro', Meiryo, sans-serif; font-weight: normal; font-size: 14px; line-height: 21px; color: #1a1a1a; padding: 0px 0 16px;" class="textBlock paragraph-20"> <a href="https://kjfjb2yk.r.us-west-2.awstrack.me/L0/https:%2F%2Flinks.squareupmessaging.com%2Fu%2Fclick%3F_t=d3359b52bac54899b79aca6957872390%26_m=e9828a5bebc04eff93d748ef0c559f04%26_e=GuQsD_kd5fQH9BSQI6fTR_3-4kNDRqLlpkkRH0AOSxWKoQ5t_8Bh7aOdpHHSWGgiyvACYUy4RL1UY4lEvfHLM4F3om2vo7X4alkr0UHI_4agJEpXyKiFPoxrQQeVoRHiqG_ILkw17Hg_a671jZrwhVg5_P78gKCAkgIJGD3vw0uxMMOplG--939kih3WwKekY8P61SrSu1k4Z_2g5rhfCp5TKQG5BcNAEl3NDtkL53A%253D/1/0101018a84664965-b529068d-c134-4c72-bb62-db52ed6bc995-000000/y5y8t90A0jkEr4ZSqm4xddxCxgQ=339" style="text-decoration: none; font-family: SquareSansText-SemiBold, Helvetica, Arial, 'Hiragino Kaku Gothic Pro', Meiryo, sans-serif; font-weight: bold; letter-spacing: -0.01em; color: #1a1a1a;"> Square Privacy Policy </a> </td> </tr> <tr style="display: none;"></tr> </tbody> </table> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </div> <img alt="" src="https://kjfjb2yk.r.us-west-2.awstrack.me/I0/0101018a84664965-b529068d-c134-4c72-bb62-db52ed6bc995-000000/4NyIQfdgecd79eKkGWEYvckP0P4=339" style="display: none; width: 1px; height: 1px;">
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